Welcome to ChitraFrame ("we", "us", "our"). By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully.
1. About us
ChitraFrame is operated by [Legal entity name], [address], India. You can reach us at hello@chitraframe.in.
2. Products & orders
All frames are made to order. Once payment is confirmed, production begins and the order cannot be modified. Colors on screen may differ slightly from the final print due to monitor calibration and paper stock.
3. Pricing & payment
Prices are shown in Indian Rupees (INR) and include GST where applicable. We accept payments via Razorpay (UPI, cards, netbanking, wallets) and Cash on Delivery for eligible pin codes. COD orders may require phone confirmation before dispatch.
4. Intellectual property
All artwork, photography and designs on this site are owned by ChitraFrame or licensed to us. You may not reproduce, resell or redistribute any content without written permission.
5. User conduct
You agree not to misuse the website, attempt unauthorized access, or upload content that is unlawful, infringing or offensive when using our custom-order features.
6. Limitation of liability
To the maximum extent permitted by law, our liability for any order is limited to the amount paid for that order. We are not liable for indirect or consequential loss.
7. Governing law
These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at [City].
8. Changes
We may update these terms from time to time. The latest version will always be available on this page with the "Last updated" date at the top.